Privacy Policy

What is the purpose of this Privacy Policy?

Zentrick collects certain information through our websites, located at, or (our “Websites”). This notice (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate him or her (“Personal Data”).

Zentrick values its Users and respects Your privacy. This notice (“Privacy Policy”) sets out the Privacy Policy of Zentrick. Please read it carefully before using these Websites. If You do not agree with this Privacy Policy, You should not use these Websites. Your use of these Websites signifies Your agreement with all of the terms and conditions of this Privacy Policy.

This Privacy Policy supplements the Zentrick Terms of Use, and is made a part of the Agreement between Zentrick and its Users. It applies to all the Websites operated by Zentrick or its affiliated companies.

Which principles does Zentrick apply?

Zentrick is committed to the protection of the privacy and Personal Data of its Users.

Zentrick applies the principles of Data Protection Law, which are that:

  • Personal Data will only be processed fairly and lawfully.
  • Personal Data will only be processed for the purposes set forth in this Policy, and in accordance with Your rights.
  • Personal Data collected will be adequate, relevant and not excessive in the light of these purposes.
  • Personal Data will not be kept longer than necessary.
  • Personal Data will be held secure.
  • Personal Data will only be transferred in accordance with applicable Data Protection Laws.
  • You will be able to ensure at all times that Your Personal Data are accurate.

Which data are collected, and what are Personal Data?

Zentrick collects the following data:

Your Personal Account Data. Zentrick collects the following Personally Identifiable Information from users who use the Interactive Video Platform: name, e-mail address, telephone number, address, and credit card number.

Anonymous Information. This is information collected through the Website that does not qualify as Personal Data. It includes server log information, cookies or other similar technical information. Server logs may include information such as Your web request, Internet Protocol address, browser type, browser language, the date and time of Your request and one or more cookies that may uniquely identify Your browser. Zentrick uses cookies to improve the quality of its Services, including for storing User preferences, improving search results and tracking User trends. The nature and amount of Anonymous Information may change over time, as a result of changes in technology, Services, etc.

For which purposes will Zentrick use Personal Data or share it with third parties?

You agree that by submitting your Personal Data to the Websites, Zentrick may use and/or share with third parties your Personal Data for the following purposes: For managing Your access to the Interactive Video Platform, including sending a password when reported forgotten, linking Your name to the content You created, providing the Services offered, sending subscription-based emails, to which you can unsubscribe, regarding Your access to the Interactive Video Platform, and for collecting payments.

To deliver, monitor, develop and improve the Websites and the Interactive Video Platform and to provide You with a better and more personalized User experience.

For general advertising and marketing purposes (including audit, data analysis and research). Zentrick may share demographic, profile and other general information about You and other Users with our partners on an aggregate basis.

For direct marketing purposes to You, but only when You have given permission.

If required to do so by law, regulation or under a good faith belief that action is necessary to conform to or comply with the law and legal process, to protect and defend Zentrick rights and/or property and customers, whether or not required to do so by law.

Zentrick reserves the right to contact appropriate authorities and disclose Personal Data at its discretion when it appears that individuals are using the Websites or the Interactive Video Platform for illegal or infringing activities that otherwise violate the Zentrick Privacy Policy or Terms of Use.

Zentrick disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property.

To process Personal Data on servers in other countries. We may therefore transfer and process your Personal Data on a server outside Your country or outside the European Union or the European Economic Area. However, Zentrick will always do so in accordance with this Privacy Policy and applicable laws.

In relation to a merger or acquisition by another company, or if the business unit providing Your service were sold to another company, Personal Data may be transferred to and used by the resulting combined company. If Zentrick were to cease operations, this Personal Data might be transferred to and used by another company, which offers similar or related products or services.

As noted above, we compile Websites usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include Personal Data.

How do You know Your Personal Data are correct and complete?

You will at all times have access to Your profile and any Personal Data You have submitted. You will be responsible for the content of Your submitted Personal Data, and You will be responsible for such information to keep it truthful, correct and up to date. Please remember that Personal Data You share with other Users may become public.

Zentrick will not modify or adapt Your Personal Data.

How do You know Your Personal Data are secure?

Zentrick will use adequate technical protection, by using technology commonly used for that purpose, to ensure that your Personal Data remains secure and protected from third-partyunauthorized access or alteration, loss, or theft.

Unfortunately, even with these measures, we cannot guarantee the security of Personal Data. By using our Websites, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

What happens to Your Personal Data when You terminate your access to the Interactive Video Platform?

If You choose to terminate your access to the interactive Video Platform, Your Personal Data will be deleted by Zentrick. Please note, however, that Zentrick will have no responsibility for such shared information or any other information You choose to make publicly available.

Who can you contact if you have questions? If you have questions or concerns about this Privacy Policy, its implementation, or Your Personal Data, please contact Zentrick at

What law governs this Privacy Policy?

The Website is operated from Belgium, and therefore Belgian law applies (including its implementation of Data Protection Laws). Only Belgian courts will have jurisdiction.

How will You know if this Privacy Policy is updated?

Zentrick reserves the right to make changes to and update this Privacy Policy from time to time by posting a new version on this page or on a successor page. The new version will become effective on the date it’s posted, which will be listed at the top of the page as the new Effective Date. It is Your responsibility to check the Website for updates to this Privacy Policy.

When you visit a participant site in our advertising network and view distributed content placed by us, what information do we collect about your activities?

When we serve distributed content, we log and analyze technical information that is openly available to our servers such as information about the kind of browser being used (e.g., Safari, Internet Explorer), the type of operating system it’s running on (e.g., Windows, Mac OS, mobile OSes), the speed and type of Internet connection (e.g., narrowband, broadband, mobile), and other technical information. This information is anonymous and generally non-personally identifiable but does include “internet protocol addresses” or “IP addresses” which can be used to identify a user and may be considered to be “personally identifiable information” (see below). Zentrick archives all technical information (including any such IP addresses) in raw log format.

Zentrick analyzes “internet protocol addresses” or “IP addresses” in order to determine an approximate geographic location so that we can serve a client’s Distributed Content that is more relevant to that location and/or perform other analyses based on information that may be collected about the history of interactions with our video player (see below) or clients’ Distributed Content that are common to any single or range of IP addresses. We may also collect or use IP address information for fraud detection or prevention. We archive IP address data as part of the raw log files of technical information maintained by our systems (see above). Unless you use a static IP address, an IP address typically relates to multiple businesses, households or larger communities. For example, if you use an Internet Service Provider (ISP) to access the Internet, your IP address may be assigned from a range of IP addresses. Zentrick has no influence or control over how any IP address is assigned. An assigned IP address may also change from time to time within that range of IP addresses. While not impossible, especially if a user has been assigned an IP address permanently or for a period of time, it is difficult to identify an individual user based on an IP address and we do not actively associate IP addresses with any other information in order to identify any individual user on a personally identifiable basis.